MY SITE SUPPORT CENTER

The product is not a finished product, what if I want a finished product?

You can contact us, we can custom make the product for you with a unique price.
If I used the DIY Kit already, can I return?

No
How long it takes for me to receive my order?

We ship to all over the world, it usually takes 3 days for us to ship your order, once order shipped, it will take 7-10 days to be delivered to you.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.